Shipping policy

SHIPPING POLICY

Order Processing

Orders are generally processed within 1-3 business days after successful payment verification. Orders placed during weekends or public holidays will be processed on the next available business day.

Estimated Shipping Times

United States: 5-12 Business Days

Canada: 7-15 Business Days

International Orders: 7-20 Business Days

Delivery times are estimates only and may vary due to customs procedures, weather conditions, transportation delays, carrier issues, or other unforeseen circumstances beyond our control.

Order Tracking

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information.

Lost or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact support@arturodress.com. We will work with the shipping carrier to investigate the issue and assist in finding a resolution whenever possible.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout. Incorrect information may result in shipping delays or additional charges.